Guaranteed Service Levels

Multinet is committed to delivering Excellent Service to all its Customers.

Guaranteed Service Levels for Residential Customers are as follows:

For more information, contact the Service Desk on 1300 131 689 (During Business Hours: Mon-Fri, 8.00 am to 6.00 pm)

Guaranteed Service Levels are set out in Part E (Page 41) of the Gas Distribution System Code.
View the Code on the Essential Services Commission of Victoria website.