Our Vision

As part of Australian Gas Infrastructure Group, our vision is to be the leading gas infrastructure business in Australia.

Our Values

Our culture is built on our values.
These principles guide how we behave and how we make decisions that impact our people, partners, suppliers and customers.

Service Boundary

MG distributes natural gas to over 687,000 customers throughout Melbourne’s inner and outer east, the Yarra Ranges and South Gippsland. Our network (164 kilometres of transmission pressure pipelines and 9,866 kilometres of distribution mains) transports gas from the high-pressure transmission network operated by APA GasNet to residential, commercial and industrial customers.

An overview of the Victorian gas industry

The Victorian gas supply chain starts with the exploration and production of natural gas by producers. Once produced, gas is transported at high pressure through transmission pipelines, with pressure reduced before it enters local distribution networks.

Distribution companies such as MG deliver gas from the transmission network, through a network of lower pressure, smaller diameter, pipelines to customers.

Gas is purchased from producers by retailers, who on sell it to industrial, commercial and residential customers. The primary relationship between a customer and the gas network is managed by the retailer; these are the businesses that send and manage gas bills. Customers can choose which retailer they wish to work with – a number of different gas retailers operate in each geographic area.