Feedback, Complaints & Enquiries
Use this form to let us know what we are doing well, and what we can improve or ask a question
We welcome your feedback
If you ever find the service we provide is less than satisfactory, you can lodge a customer complaint by contacting us on 1300 887 501 or by filling in the form below. We view each customer complaint as an improvement opportunity, and we will do our best to resolve the issue to your satisfaction. This form can also be used for compliments and enquiries.
[Please do not use this Feedback page to report faults or emergencies or if you are reporting a gas smell. For Faults and Emergencies please contact 132 691 (24 hours) directly]