Privacy policy

Last Updated August 2025

AGIG is committed to upholding good corporate governance practices, including promoting a strong compliance culture to act in accordance with all laws, regulations, industry and internal codes of conduct that impact on the business. This is key to delivering on all aspects of our vision. 

This policy sets out how Australian Gas Infrastructure Group¹ (referred to as "AGIG", "we", “our” and "us") will collect, store and use your personal information.

The privacy of your personal information is important to us and we are committed to protecting any personal information we collect from you. Unless you give us your consent to do otherwise, we will only collect, use and disclose your personal information in accordance with this Privacy Policy.

AGIG abides by the Australian Privacy Principles ("APPs") under the Privacy Act 1988 (Cth) (“Privacy Act”). This Privacy Policy outlines how we will handle and manage personal information that we collect from:

• The AGIG website, www.agig.com.au
• The Australian Gas Networks (“AGN”) website, www.australiangasnetworks.com.au
• The Multinet Gas Networks (“Multinet”) website, www.multinetgas.com.au
• The Dampier Bunbury Pipeline (“DBP”), www.dbp.net.au

and any affiliated websites, web pages, mobile applications, social media pages or intranets operated by or on behalf of us (each, a “Site”) and by any other means (described in more detail below). You can obtain information about the APPs and your privacy rights at the website of the Office of the Australian Information Commissioner at www.oaic.gov.au/privacy/.

By using our Site(s) and services, or otherwise providing us with information, you consent to our collection, storage, use and disclosure of your personal information and other information as described in this Privacy Policy. If we are not able to collect, store, use and disclose information about you as set out in this Privacy Policy, we may not be able to provide you with certain information and functionality on the Sites, to provide services you have requested or to otherwise process any application or request by you.

^{1 The Australian Gas Infrastructure Group is comprised of Australian Gas Networks Limited ACN 078 551 685 (“AGN”), Multinet Gas Distribution Partnership ABN 53 634 214 009 acting on behalf of Multinet Gas (DB No 1) Pty Ltd ABN 66 086 026 986 and Multinet Gas (DB No 2) Pty Ltd ABN 57 086 230 122 (“Multinet”), DBNGP (WA) Nominees Pty Limited (ABN 78 081 609 289), as trustee of the DBNGP WA Pipeline Trust and AGI Development Group Pty Limited (DBP) and their related bodies corporate.} 

Changes to this privacy policy

This is our current Privacy Policy outlining our personal information management practices. This Policy replaces any other privacy policy published by us to date. We may vary this policy from time to time. We encourage you to review the Sites regularly to ensure that you are aware of our current Privacy Policy.

Amendments of this Policy

Last updated:  Oct 2025