To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 132 691. For information on our Covid-19 response, including information on who to contact for those experiencing hardship - see below.

Supply Outages: To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 132 691. Read more about gas outages, leaks, and emergencies.

Coronavirus Update: There is help available for anyone experiencing financial hardship. Your Energy Retailer (who bills you for your gas usage) will have programs available to support you. You can find further details on this here.

Natural gas Appliances

Love your natural gas

This winter, love staying in with natural gas heating, cooking and endless hot showers...

Home Renovations

There is no better time to switch to natural gas

Our step by step guide shows how to connect your home

Low Carbon Strategy

The future of gas in Australia is renewable

As part of the AGIG, we are working towards fully renewable gas for all our networks.

Community Partnerships

We do more than deliver gas, we invest in our communities!

Supporting socially and environmentally responsible groups and programs.

Appliance Safety

Home Safety

Like all home appliances, it is important to take care with the gas appliances in your home. Read more about maintaining natural gas appliances, safety in and around the home and what to do if you smell gas.

Maintenance & Upgrade Work

What is happening in your area?

From time to time we may undertake works in your street to maintain or improve the gas network. Find out where, when and why?

Get Connected

Enter your street name and select suburb

gas vs electricity

How much will I save using natural gas?

Natural Gas, Electricity and Solar: Finding the right energy mix for your home. Most Australian homes have the option to use electricity from the network, natural gas and solar energy for their energy needs. But which is the best option for your home?

Gas vs Electricity

safe operations

Managing our network

The safe operation of our gas networks is the most critical thing we do. We use best practice network management systems to ensure the network is safe and reliable for our customers and workers.

Connection Process

Read our step by step guide to connecting your home to natural gas

Covid19

The COVID-19 pandemic has challenged the entire Australian community, forcing us to change the way we work and interact with each other.

1st Renewable Hydrogen

Hydrogen Park South Australia Opens for Business

1st Renewable Hydrogen

2020 Annual Review

Multinet is part of the Australian Gas Infrastructure Group (AGIG). Our 2020 Annual Review summarises operational and financial performance, in what was an extraordinary year in many ways. We’ve delivered a strong overall performance on delivering the vision for our customers, stakeholders and shareholders.

5 tips to ensure your favourite appliances last longer

Appliance Cleaning Tips

Myth vs Reality

Myth vs Reality

Make your home cosy

Make your home cosy

Grilling sausages the right way

Grilling sausages the right way

Footy Night

Around the world in comfort foods

Around the world in comfort foods

Call us

Leak 132 691

Fault 132 691

General 1300 887 501